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Read the following scenario:
Woody‟s Veneer Factory
has contacted you because the board wants their organization to be evaluated to
determine the reasons for loss of money, increases in garbage fees, and loss of
production. The data given to you shows that veneer production is at its lowest
point and the cost of recycled material disposal has nearly doubled in the past
quarter.
On the day your team went
to meet the factory superintendent, Max Barath, you saw one of the floor
managers, Dave Flores, outside of Max‟s office with a bag of ice over his eye.
When the team inquired about the injury, Max stated, “It‟s not a big deal. The
quality control officer, Ken Howk, got upset with Dave and got in a little
fight. Don‟t worry about it. These two are old high school chums and this kind
of thing happens now and then.”
Through several weeks of
your assessment, your team has noticed troubling occurrences happening in the
factory. The factory managers that are located on the top floor are very
abrasive and condescending to the people on the floor. There is a definite „us
versus them‟ attitude. There is also a lack of communication. Most of the
communication is done on a bulletin board out front.
Your team has also
noticed that the floor workers are grinding up some of the good veneer. Management
believes this is happening, so they are sneaking up in the cat walks to try to
catch the floor workers in the act. But the floor workers have placed spies to
watch out for the managers, particularly in the administrative areas next to
the management offices. Whenever a manager comes out of the office, the
administrative staff will call or text down to the floor to let
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the workers know so they
can stop grinding up the good veneer. In addition, several employees on the
floor are used as look outs and use hand signals to let everyone know what is
going on.
You are tasked to give a
full report to the investors who pay for this factory.
Write a 1,700- to
2,000-word paper in which you utilize industrial/organizational psychology to
make recommendations to improve the situation at Woody‟s Veneer Factory. Using
basic concepts and theories of organizational development, develop a plan to
improve working conditions within the factory and describe how it will reduce
garbage fees, increase production, and the factory will once again be making a
profit. What the scenario does not provide, you can create. Include the
following in your paper:
Analyze different group
and team concepts that could be implemented in order to improve the performance
and diversity of employees in the factory.
Provide at least two
examples of leadership theories and how to implement them in order to improve
the relationship between management and floor workers.
Describe how the floor
workers view the influence and power of management. Discuss how this is
negatively and/or positively impacting the workplace and changes you would
recommend.
Explain the differences
between leadership and management. Provide examples of how management at the
factory could utilize leadership styles to improve networking with the floor
workers.
Include at least three
references.
Format your paper
consistent with APA guidelines.
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