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1. One of the first factors that increased the
importance of human resource management was
2. The human resource function in organizations
today
3. A large computer chip manufacturer has just hired
another firm to perform its applicant background checks. Which of the following
is likely part of this process?
4. A small restaurant is concerned about increasing
worker productivity and tries to better structure its jobs to maximize output
and service delivery. The restaurant is likely using some of the principles
discussed in
5. Early research determining that individual
and group behavior was important to organizations involved the
6. The basic notion of the human relations
movement was that
7. In the 1930s and 1940s, units within a
company that dealt with employees' behavioral challenges and issues were called
8. During the 1950s and 1960s, all of the
following developed within the field of human resource management EXCEPT
9. The 1964 Civil Rights Act made it illegal for
corporate managers to make decisions based on all of the following EXCEPT
10 ____ include all individuals who gain
knowledge and utilize the information effectively to enhance the organization.
11. A human resource management system
integrates which of the following functions?
12. All of the following
researchers contributed to the early growth of the human resource function
EXCEPT:
13. Which of the following is NOT
one of the four basic goals of the human resource management function as
discussed in the text?
14. Which of the following
activities MOST directly relates to the basic HRM goal of facilitating
organizational competitiveness?
15. Genevieve, a human resource
staff member, has the task of investigating employee complaints about civil
rights violations at work. Which of the goals of HR management is Genevieve
working on?
16. Adam is a project manager in
the human resources department of Intel, the U.S. semiconductor manufacturer.
Adam says, "I work on issues ranging from dependent care to work/life
benefits. I work with employees to better understand their needs and to help
design programs for them." Which of the fundamental goals of HR management
is Adam working on?
17. Which of the following would
typically be considered a staff, rather than a line, manager?
18. HR activities are typically
carried out by
19. The goals of human resource
management typically include all of the following activities EXCEPT
20. The managers who are directly
involved in creating goods and service are known as
21. Who would typically have
responsibility for carrying out human resource activities in a small,
independent business?
22. Which of the following is NOT
a specific requirement for being a successful human resource manager?
23. A ____ involves the set of
expectations about the exchanges that occur between employees and employers.
24. A sporting goods retail
company hires another firm to manage all of its payroll functions. This process
is known as:
25. As the human resource field
becomes more professional, more HR managers are acquiring the Human Resource
Certification Institute (HRCI) credential. Which organization was instrumental
in establishing that credential?
26. The modern term used to
describe the management of people is
27. Both the military and its
suppliers became more interested person-job matching during
28. The HRCI offers several
certifications, including all of the following EXCEPT the
29. The widespread use of ____
has affected how HR systems are delivered.
30. Following the requirements of
the American Disabilities Act falls under which particular goals of HR?
31. Refer to Scenario 1.1.
Mr. See appears to be influenced by which era of management?
32. Refer to Scenario 1.1.
In recognizing that training, selection, and compensation procedures are all
interrelated, Mr. See recognizes human resource management as a
33. Refer to Scenario 1.1. The
career planning and fitness programs provided to A-OK employees help fulfill
which fundamental goal of human resource management?
34. Refer to Scenario 1.1. Who is
likely to be responsible for the human resource management function in an
organization of this size?
35. Refer to Scenario 1.1. Should
Mr. See be worried about the ability of his human resource staff to effectively
cope with the changes that are needed in that function?
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