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1. When an individual seeks additional training and
education to improve her or his ability to find work, this is called:
2.The third step in job analysis involves
3.When an organization attempts to forecast the
supply of and demand for human resources, this is called
4. Anuj looks at a job analysis that reports
scores on various items, organized into areas called "Information
inputs,""Mental processes,""Relationships with other
people," and so on. The scales tell how frequently those areas are used in
the job, how important they are to the job, and other measures. Anuj is looking
at a job analysis that was based on
5. Which of the following would be a competency, as
described in the text?
6.The first step in job analysis involves
7 .When Hank needed to write a job analysis for a
court reporter, he used the O*NET online database. One section of the
information stated, "Court reporters ask speakers to clarify statements,
file a legible transcript of records, verify accurate transcripts, and record
depositions." This information is part of the job's
8.A national hotel chain established a plan that
describes how top managers will be promoted throughout the organization over
time. This is called
9. The percentage of individuals looking for and
available for work who are not currently employed is called the:
10.What is involved in the task analysis inventory
method?
11. Organization try to develop job ____ when planning
for human resources, which are groups of jobs that are similar.
12.A small management-consulting firm
experiences a tremendous boost in business in one year and must hire many new
professional employees to provide services to its new customers. This business
is likely following a ____ strategy.
13.Which of the following would be included in a
job specification for an administrative assistant?
14.Which of the following is an accurate
statement?
15. When being interviewed during the gathering
of job analysis data, which type of individual may provide exaggerated
information about a job's complexity or importance?
16. Which of the following is NOT a critical
dimension of procedural justice?
17. Tom, one of Pino's employees, is failing to
perform to standard. Pino wants to use progressive discipline to change Tom's
behavior. What should Pino do the next time he observes Tom's failure to
perform?
18 .Sally's boss Kim had to choose which workers
to lay off. Sally felt that Kim did not handle the situation professionally
because she announced who would be laid off in front of all the employees in a
meeting, which embarrassed some workers. In this situation, Sally perceives
19. Which of the following disciplinary problems is
MOST likely to lead to immediate termination?
20. Which of the following strategies would likely be
MOST effective in allowing a high-tech company to retain its engineers and
computer scientists for an extended period of time?
21. What is the term for the ability of an employer or
employee to terminate an employment relationship at any time?
22.Following a bankruptcy in 2003, Air Canada laid off thousands of employees,
approximately 10 percent of its workforce. Which of the following is NOT one of
the likely outcomes for Air Canada?
23. A shock, or profound event, can sometimes cause
turnover if the
24.Today, there is a severe shortage of nurses in some
medical specialties, and hospitals are working hard to retain their current
nursing staff. What would be MOST effective in retaining nurses?
25.Which type of justice refers to beliefs about the
fairness of the processes utilized to determine consequences?
26. Guo-Ping would like to take action to stop a
recent decline in profits and stock price at his firm. What strategy would you
recommend to Guo-Ping?
27.Which of the following statements is MOST
accurate in describing the outcomes of downsizing?
28.Voluntary turnover occurs when
29 .Allison often stays at work after hours to help
fellow coworkers with their training and tasks; this is known as
30.Andy tries to be fair to his employees but does not
tolerate lateness. Will, one of his employees, reported to work late one day
because he had a car wreck, the first tardy since he was hired over a year ago.
Andy decided to give Will a written warning to make an example for the other
employees. Will felt that he did NOT receive ____ justice.
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