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1 Which law requires employers to treat people
of different religions and national origins fairly in the workplace?
2 The
creativity argument suggests that more diverse organizations will be more
competitive because they will
3 Sung says, "My employer assigns a
mentor to each new hire. Employees can discuss racial or sexual harassment
issues with the mentor in confidentiality. If there is any wrongdoing, my
employer's rules require a thorough investigation." Sung's employer is
using which organizational strategy for dealing with diversity?
4 The
problem-solving argument suggests that more diverse organizations will be more
competitive because they will
5
Diversity always involves
6
Andy, a director of human resource management with a restaurant firm
says, "Diversity in our organization results in higher job performance and
lower turnover." Andy is using which argument to justify how diversity
contributes to competitiveness?
7 The process by which a company adapts to its
environment is called
8
Which of the following BEST represents a multicultural organization?
9
Which of the following is the BEST definition of empathy?
10 For which of the following characteristics
must employers make reasonable accommodations?
11 John, a corporate accountant in a large
computer manufacturing firm, celebrates Cinco de Mayo with his family every
year because of his
12 Which of the following is NOT true about
older workers?
13 The systems flexibility argument suggests
that more diverse organizations will be more competitive because they will
14 Sometimes managers must realize that
individual differences cause employees to act in very different ways, which
suggests that workers cannot all be treated similarly. Which of the following
is the BEST individual strategy for dealing with this issue?
15 Which of the
following kinds of treatments play a role in diversity management?
16 An aspect of a job for which an
organization is willing to provide compensation is called a
17 Organizations are MOST likely to be able to
pay below-market compensation rates in an area with
18 Jorge, a supervisor for a large luxury
hotel, compared his salary to other supervisors in the same organization. He
found that his base pay was about 25 percent less than other individuals in
similar supervisory jobs. Jorge is experiencing
19 A special program that helps employees with
drug or alcohol problems is called a(n)
20 Which mandated employee benefit is designed
to provide a basic subsistence payment to employees between jobs?
21 ____ refers to all of the pay and benefits
provided to employees for the completion of work.
22 A special program that helps prevent
employee sickness is called a(n)
23 What is the general method used to
determine the relative value or worth of jobs to an organization?
24 A program that allows employees to select
the benefits they want is called a(n)
25 All of the following are nonmandated
benefits except:
26 The job evaluation system that results in a
number of job grades is called
27 Information used to assess external equity
is likely collected with
28 When Piccadilly Cafeterias filed for
bankruptcy protection in the fall of 2003, its pension fund did not have enough
assets to cover expected future payments. Which law ensures that retirees will
receive their pensions as promised?
29 Which of the following is NOT a mandated
benefit?
30
How does the United States rank in terms of the cost of benefits
relative to that of other countries around the globe?
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